Is there an error code 11 or 12 on Rinnai?

By Amelia Brooks

Is there an error code 11 or 12 on Rinnai?

Ever since it continues to go out and displays Error Codes 11 or 12 (mostly 12). I have had the Rinnai Technician in and for a short time it works perfectly – maybe for 2 weeks maximum then it starts to go out all over again. Any ideas? We have the same heater as you.

Why does my Rinnai Water Heater have code 10?

Remove burner and inspect copper fins in heat exchanger for a build up between fins.  This will cause air flow restrictions which can lead to code 10’s.  If build up is present, you will need an air compressor capable of delivering 120 psi of air to blow out the burner and heat exchanger fins.

What is the error code on the Rinnai Royale gas log?

I have a Rinnai Royale ETR Gas Log Fire (NG) purchased and installed new in September 2006. Ever since it continues to go out and displays Error Codes 11 or 12 (mostly 12).

👉 For more insights, check out this resource.

Are there any problems with the Rinnai Royale heater?

‘Mr Rinnai’ came out again, contacted his Tech contact at Rinnai and he said yes they have had problems with this heater and what it needed was a ‘MOD KIT’ installed. Rinnai said there is no charge and it took ‘Mr Rinnai’ about 2 hours to fix it.

What does error code 11 and 12 mean on Rinnai?

11 is no ignition and 12 is flame failure. Which means the unit had enough flow through it to call the unit on it just failed to light or maintain ignition. i dont think it’s a flow issue. Rinnai tech support is excellent. Have a tech call them from on site and trouble shoot the unit.

👉 Discover more in this in-depth guide.

What does an error code on a Rinnai Water Heater mean?

Rinnai gas continuous flow water heaters have an error code feature. If there is a fault, an error code is displayed on the system or temperature controller. Some error codes have troubleshooting steps you can take to find and fix faults.

I have a Rinnai Royale ETR Gas Log Fire (NG) purchased and installed new in September 2006. Ever since it continues to go out and displays Error Codes 11 or 12 (mostly 12).

Is there an error code 12 for Jim’s plumbing?

Jim’s Plumbing has fully qualified and insured technicians who can resolve error code 12 on your Rinnai hot water system. We understand being without hot water is disruptive and inconvenient. That’s why we’re available 24/7 and will always try to have a technician to your door within an hour of your call*.

What’s the error code on the Rinnai gas heater?

As no matter how many times Ian (the Rinnai preferred repairer and also a local plumber/gasfitter with his own business) comes out our heater still goes out and displays Error code 12.. So I got online and placed a complaint through ‘NSW Fair Trading” and what do you know?

How old is a Rinnai convector gas heater?

0 Members and 1 Guest are viewing this topic. I have a Rinnai Convector gas heater that after about 5 minutes of use comes up with a code 12 error (and stops). A couple of heater service guys said that it is not worth fixing (being 15 years old) but it was a good heater when it worked so I am keen to resurrect it.

Is there a problem with my Rinnai Royale?

Rinnai couldn’t do enough for me. Apparently there is a common problem with our model heater and Rinnai have a repair kit that needs to be installed to rectify this problem. This kit comes from Japan and the heater needs to be pulled out and taken away by the “repairer” and this will take several days all up.

What does error code 12 mean on Rinnai?

Others do not and a technician will need to be called to resolve the problem. Error code 12 has troubleshooting steps you can work through before calling a technician. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. If you encounter error code 12, you can try the following steps to fix the problem:

As no matter how many times Ian (the Rinnai preferred repairer and also a local plumber/gasfitter with his own business) comes out our heater still goes out and displays Error code 12.. So I got online and placed a complaint through ‘NSW Fair Trading” and what do you know?

0 Members and 1 Guest are viewing this topic. I have a Rinnai Convector gas heater that after about 5 minutes of use comes up with a code 12 error (and stops). A couple of heater service guys said that it is not worth fixing (being 15 years old) but it was a good heater when it worked so I am keen to resurrect it.

Why is my Rinnai Royale ETR error code 11?

Rinnai said there is no charge and it took ‘Mr Rinnai’ about 2 hours to fix it. Well, ever since he fixed it, it has been a bit hard to start and now we get an ERROR CODE 11 come up. At least its a bit of a change. Front pilot will light but back one won’t so it sparks for 15 seconds then stops. Rang Rinnai again.

Is the Rinnai convector gas heater worth fixing?

I have a Rinnai Convector gas heater that after about 5 minutes of use comes up with a code 12 error (and stops). A couple of heater service guys said that it is not worth fixing (being 15 years old) but it was a good heater when it worked so I am keen to resurrect it.

What are the flame rods on a Rinnai Royale?

The flame rods are the flame sensors. This means our Mr Rinnai did the modification to ours last year. He seemed to be aware of the issue but didn’t let on that Rinnai knew about it. Ours has been good since so I reckon we might be OK now.

Ever since it continues to go out and displays Error Codes 11 or 12 (mostly 12). I have had the Rinnai Technician in and for a short time it works perfectly – maybe for 2 weeks maximum then it starts to go out all over again. Any ideas? We have the same heater as you.

I have a Rinnai Convector gas heater that after about 5 minutes of use comes up with a code 12 error (and stops). A couple of heater service guys said that it is not worth fixing (being 15 years old) but it was a good heater when it worked so I am keen to resurrect it.

The flame rods are the flame sensors. This means our Mr Rinnai did the modification to ours last year. He seemed to be aware of the issue but didn’t let on that Rinnai knew about it. Ours has been good since so I reckon we might be OK now.